St Nicholas House Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds38
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-03-07
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe finding a warm, professional atmosphere when they arrive. The physical environment gets positive mentions, with people noting the home feels well-maintained and comfortable for residents.
The eight family priority themes
- Staff warmth50
- Compassion & dignity55
- Cleanliness50
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership65
- Resident happiness50
What inspectors found
Inspected 2019-03-07
Is this home safe?
Is the care effective?
Effective was rated Good at the January 2021 inspection. The home specialises in dementia care for both adults over 65 and adults under 65, which covers a wide range of needs. No specific detail about care plan content, GP access, dementia training, or nutritional support is included in the published inspection text. The Good rating indicates inspectors were broadly satisfied, but the absence of specific evidence makes it difficult to assess the quality in detail.Is this home caring?
Caring was rated Good at the January 2021 inspection. The published text does not include any direct observations of staff interactions, quotes from residents, or specific examples of how dignity and respect are maintained in practice. The Good rating suggests inspectors were satisfied with the culture of care they observed, but no narrative detail is available to substantiate what they saw.Is the home responsive?
Responsive was rated Good at the January 2021 inspection. The home is registered to care for people with dementia across a wide age range, which suggests some capacity to tailor care to different needs. No specific detail about the activities programme, individual engagement, family communication, or end-of-life planning is included in the published inspection text. The Good rating indicates inspectors were broadly satisfied with how the home responds to individual needs.Is the home well-led?
Well-led was rated Good at the January 2021 inspection, and the home improved from its previous Requires Improvement overall rating, which suggests the management team played a part in driving that improvement. The home is run by Norse Care (Services) Limited and has a named registered manager and a nominated individual listed. No further detail about management visibility, staff culture, governance processes, or how the home handles complaints is included in the published text.
Source: CQC inspection report →
What the evidence base says
St Nicholas House provides care for adults over 65 and under 65, with specialist dementia support available. The home accommodates residents with varying care needs. The home has a dedicated dementia care unit. If you're considering dementia care here, it's worth asking about current staffing arrangements and how they support residents with different mobility needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Nicholas House scores in the mid-range because the inspection text provided is very limited in specific detail. The Good rating across four domains is encouraging, but the Requires Improvement in Safe means there are real questions to put to the home before making a decision.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding a warm, professional atmosphere when they arrive. The physical environment gets positive mentions, with people noting the home feels well-maintained and comfortable for residents.
What inspectors have recorded
How it sits against good practice
Getting a feel for any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.
Worth a visit
St Nicholas House in Dereham was rated Good overall at its last inspection, conducted in January 2021 and published in April 2021. Four of the five domains, including Effective, Caring, Responsive, and Well-led, received a Good rating, and the home improved from its previous Requires Improvement overall rating. The home is run by Norse Care (Services) Limited and has a named registered manager. The main concern to address before visiting is the Requires Improvement rating in Safe, which remains unexplained in the published text available here. The inspection is also now over three years old, meaning conditions may have changed. When you visit, ask the manager directly what the specific safety concerns were at the time of the inspection, what action was taken, and what the current staffing numbers look like on day and night shifts. The limited detail in the published report means a visit is essential before drawing any conclusions about whether this is the right home for your parent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Nicholas House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Nicholas House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated staff creating a warm atmosphere in this Dereham care home
Compassionate Care in Dereham at St Nicholas House
When families visit St Nicholas House in Dereham, they often comment on the welcoming feel of the place. The team here works hard to create a comfortable environment, though like many homes they face the ongoing challenge of maintaining ideal staffing levels. It's worth visiting to get a sense of how things are running day to day.
Who they care for
St Nicholas House provides care for adults over 65 and under 65, with specialist dementia support available. The home accommodates residents with varying care needs.
The home has a dedicated dementia care unit. If you're considering dementia care here, it's worth asking about current staffing arrangements and how they support residents with different mobility needs.
“Getting a feel for any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Nicholas House scores in the mid-range because the inspection text provided is very limited in specific detail. The Good rating across four domains is encouraging, but the Requires Improvement in Safe means there are real questions to put to the home before making a decision.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding a warm, professional atmosphere when they arrive. The physical environment gets positive mentions, with people noting the home feels well-maintained and comfortable for residents.
What inspectors have recorded
How it sits against good practice
Getting a feel for any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.
Worth a visit
St Nicholas House in Dereham was rated Good overall at its last inspection, conducted in January 2021 and published in April 2021. Four of the five domains, including Effective, Caring, Responsive, and Well-led, received a Good rating, and the home improved from its previous Requires Improvement overall rating. The home is run by Norse Care (Services) Limited and has a named registered manager. The main concern to address before visiting is the Requires Improvement rating in Safe, which remains unexplained in the published text available here. The inspection is also now over three years old, meaning conditions may have changed. When you visit, ask the manager directly what the specific safety concerns were at the time of the inspection, what action was taken, and what the current staffing numbers look like on day and night shifts. The limited detail in the published report means a visit is essential before drawing any conclusions about whether this is the right home for your parent.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Nicholas House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Nicholas House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated staff creating a warm atmosphere in this Dereham care home
Compassionate Care in Dereham at St Nicholas House
When families visit St Nicholas House in Dereham, they often comment on the welcoming feel of the place. The team here works hard to create a comfortable environment, though like many homes they face the ongoing challenge of maintaining ideal staffing levels. It's worth visiting to get a sense of how things are running day to day.
Who they care for
St Nicholas House provides care for adults over 65 and under 65, with specialist dementia support available. The home accommodates residents with varying care needs.
The home has a dedicated dementia care unit. If you're considering dementia care here, it's worth asking about current staffing arrangements and how they support residents with different mobility needs.
The home & environment
The food standards receive consistent praise from those who've experienced meals here. The general quality of the living spaces and amenities seems to meet families' expectations for their loved ones.
“Getting a feel for any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
